[Resolved] Vodafone — Service Deactivated | |||
STD outgoing service was deactivated on evening of 7 Jan 2013. After repeated calls to customer care and visit to the Vodafone store the issue has still not been resolved. The customer care representatives also have not been able to confirm the cause for the problem and have repeatedly violated false commitments of resolution. Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Jan 10, 2013 Vodafone India Customer Care's response Hello Sahil, Please be confirmed that all the services are active on your number. Kindly restart your handset and check on the same. Regards, Vodafone Customer Care, Andhra Pradesh | |||
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after which the messages stopped coming....
all of a sudden on 12th dec 2010, my phone account was suspended, on enquiring it in belgaum vodafone store they informed they could not see any details, on calling the customer care they asked me to visit the same store in bangalore where i submitted the documents and ask them, i had to visit bangalore for the sole reason and on 17th dec 2010, i visited the kamanhalli office and they apologised and gave a new SIM as replacement and assured they will transfer the Rs773 which was in my previous SIM to my new SIM belonging to same number.
on 24 dec 2010 my phone outgoing is barred again saying that i have not submitted any documents hence its barred, which is very surprising as i have already done it , numerous calls to customer care and mails and visits to vodafone store did not help at all leaving me in lurch and losing all the previous calls from my friends and family causing a huge financial and personal loss...
hope this complaint will help recover my loss