[Resolved]  Vodafone SIM Card — Did not receive my SIM Card

This is Dhanraj and my existing mobile number is [protected]. On 24th August i had received an SMS from number [protected], exact wordings were "Offer for vodafone BILLING CARD pay only Rs299&get no [protected], rentRs199/mnth GET 199mnts 199SMS FREE [protected]@ V2V 30p V2M50p need no cal now [protected]".

I called the above highlighted number on the same day that i want the number. I dont remember the name of the person i spoke with but he sent an executive on the same day evening. I made a payment of rs.300 to that executive and he said that i would receive the bill as well as Sim Card within 2 days. But 2weeks have already passed and still i'm waiting to receive the sim card. The executive's mobile number is [protected]. When i tried calling these number neither of them gave me a proper response and they even dont answer my calls. I'm frustated of calling them. Please help me. I never expected such a response from anyone related to Vodafone.

Sincerely,

Dhanraj Rajbhar
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Aug 14, 2020
Complaint marked as Resolved 
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Vodafone — delay receiving SIM card

Last week I was contacted by Vodafone who convinced me to shift from my pre-paid scheme to a post-paid one. It has been nearly a week since I completed all the procedures for switching to post-paid but I have not yet received my SIM card. I am told that the SIM is being sent by Courier and the same story is being repeated day after day. Vodafone has in the mean time discontinued my pre-paid SIM card. As a result I have no working mobile.

VODAFONE: Please send me my SIM card NOW.
i lost my cell for a day and so got a new sim, but later i got my old cell n the old sim too.
but the situation now is that both my new and old sim are not working since last 36hrs. i have made a complain in this regard but none has been answered.
I'm not happy with the service vodafone is offering and request that my query and needs be answered soon.

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