[Resolved] Vodafone — sim card not received | |||
Vodafone was/is offering a scheme in my college(IIT-D) to buy a postpaid sim. 10th jan : I filled the form to convert my vodafone number ([protected]) into postpaid. The vodafone guy told me I could collect my new sim from him from my campus tomorrow i.e on 11th jan.He did not show up since then. 13th jan: my prepaid service was discontinued and was converted into postpaid but I hadnt received my sim. My family had been trying to contact me but couldnt. I have missed quite a few important calls since that time. 15th jan: vodafone wants to provide me with the new sim by tomorrow i.e. 16th jan. But what about the trouble I had to go through because of their executive who failed to show up at the place where he had his stall? Secondary complaint: What about the rs. 200 or so balance of mine that was there in my prepaid sim in which service was discontinued? Was this information helpful? | |||
Jan 16, 2017 Complaint marked as Resolved Verified Support Jan 18, 2013 Vodafone India Customer Care's response Hello Sandeep, Please share your current and alternate contact numbers with us at http://bit.ly/11Doa5D and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. Verified Support Jan 19, 2013 Vodafone India Customer Care's response Hello Sandeep, Thanks for writing to us. We have already sent you all the details on 18/01/2013 regarding your concern. Kindly re check. Kind Regards, Vodafone Customer Care, Delhi & NCR | |||
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