[Resolved]  Vodafone — activating missed call information service and charging for the same

Address:South Delhi, Delhi

i posted a complaint on 31st october and the customer executive(Mr Vikas Desai Ph .no.:[protected]) of vodafone called me up on 3rd of november asking about it and informed that Mr. Bansal has got it activated where as the number is used by no1 else except me

again he called up on 9th of nvember and told that he has checked a recording regarding the request for service activation which was made by Ms Bansal and he had a very rude way of talking and refused to credit back the balance deducted

already the customer care is so useless kinds and on top of that customer executive is asking me to switch over the service provider.this is the limit
i want my balance back and apologies from this Mr.desai as well and wanna hear the recording of Mr./ Miss Bansal Who called up and requested for the service so that Mr Vikas can decide who called up
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information