[Resolved]  Vodafone — deactivation of roaming without any information and asked for 3000 deposit

Address:South Delhi, Delhi

Thanks for quick response.

Please also give these reason:

May i know when you have revised your process? why it is not informed me through any medium like sms or mail..?
Is this process revised only for single number [protected]? why not for my other no. [protected] & [protected]?
and if this is the new process to deposit 3000 Rs. Why u have activated my roaming service without any deposit?


Give me actual reason and compensation otherwise I will take you in consumer court.

Mob. No. [protected]
Name: Shariq Hussain.


Regards,
Shariq Hussain.
Chip Design Engineer.
STMicroelectronics,G. Noida,
INDIA









Hello,

Please give me reason, why my roaming services was deactivate on 26th & 27th April.
while my others vodafone no. [protected] & [protected] was working properly.

Also when I asked to customer care from other no. to activate it, he refused to activate it and asked me to deposite 3000 Rs. as a security(comm. ID[protected] . As I am using Blackberry services, I was unable to use mail accesss that made a heavy financial loss to me.
and also There is no any prior intimation sent to me about the services.

I need a strong reason to clarify the problem and also waved off my call charges that i made a call to customer care from my other vodafone no. [protected].

Mob. No. [protected]
Name: Shariq Hussain.


Regards,
Shariq Hussain.
Chip Design Engineer.
STMicroelectronics,G. Noida,
INDIA



This is a email discussion.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information