[Resolved] Vodafone — system of billing | |||
I am using Vodafone Dongle with a tariff plan of Rs. 400 plus taxes monthly with unlimited downloads but at a relatively slow speed. This being a post paid connection, on perusal of the detailed billing, I find that internet usage time is charged at about Rs. 10 per second and my total bill for the month of July 12 comes to Rs. 11000 though the company gave a discount of the full amount and asked me to pay the tariff plan only. When I checked up with the company officials, they said that this is the system of billing by broadband service providers. Just because they gave a discount of the entire amount, that does not mean they can charge unreasonable tariffs. Whether anybody can through some light on the above practice? My question is when they suddenly stop giving discounts, I will be end up paying a hefty bill which is absurd and stupid. shankar Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Aug 13, 2012 Vodafone India Customer Care's response Hello Shankar, Kindly share your contact number with us here http://bit.ly/O1CJVh so that we can assist you further. Regards, Vodafone Customer Care. | |||
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