[Resolved]  Vodafone — USB Stick Speed

Address:Thane, Maharashtra

Hi !

My Name is Manish.

I have purchased a Vodafone 3G USB Data Card on 7th March 2011, from Borivali. At the time of purchase I was told that I will be getting a speed of 358 Kbps and also that 3G service will be available soon. But When i started using the USB Data Card, the speed was horrible. I was not even able to open yahoo page and moreover the speed was just 3.5-4.0 kbps.

I tried to call Customer Care but as usual they told me to call on different number which I am never able to connect.

Don't Opt for Vodafone ....its horrible...
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Aug 13, 2020
Complaint marked as Resolved 
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SIR,
I HAVE VODAFONE MOBILE CONNECTION. MY MOBILE NO IS [protected].ON 17TH jan NIGHT, I USEING INTERTNET ON LAPTOP
AFTER SOME TIME INTERNET SPEED VERY POOR & DOWNLOAD DATA RATE SPEED APPROX 2.30 KB THIS SPEED VERY LOW SO
I GO VODAFONE STORE GURDASPUR I CONTACTED VODAFONE ESECUTIVE, I WAS TOLD TO WAIT FOR 48
HRS & IT WILL BE RECTIFIED, AFTER 48 HRS, WHEN AGAIN I CALLED, I WAS AGAIN ASKED TO WAIT,
THIRD TIME, VODAFONE ESECUTIVE TOLD ME PLEASE USE SIM ON GPRS MOBILE YOUR SPEED IS BETTER THAN USB STICK
BUT SAME PROBLEM FACE.
NOW APRROX MORE THAN 1 MONTH

WE REQUEST YOU TO TAKE SOME STRICT ACTION AGAINST THIS COMPANY, FOR THE ACT.PLEASE SIR,
TAKE SOME ACTION AGAINST THEM & TEACH THEM SOME LESSONS.

THANKING YOU
WITH REGARDS
NAVI SHARMA
[protected]
I want to know why I am not getting Speed even when the Signal is showing Good.

also want to know when 3G services of Vodafone will be launched in Virar.
Hi !

I have provided my details on that link a lot many times before also. But no one from Vodafone had ever Care to give a response.
Hi,

My Contact Number Is

Vodafone — SPEED of USB Stick

I brought a 3g data card usb from VODAFONE promising me to give speed more than 40 KBps with monthly rental of 400 rupees. But when i used it gives me pathetic speed of 4Kbps . Ifeel cheated after spending 1600 for USB

So anybody thinking to buy VODAFONE 3G USB stick i would recommend them NOT TO BUY this product
it's not just abt speed ...

the voda software that comes with stick, is also confusing ...

1) the stick is for internet but there's no provision to stop using your talk-time balance
2) there is no provision to know your internet balance
3) no provision in informing the user when the internet balance get finished up
4) no provision in informing the user when the talktime balance get finished up

so, in the name o[censored]sing internet balances the stick actually ends up using the costlier talktime balance on it's own.

Interestingly, (even if there's no network or you have removed the voda stick ), the vodafone propreitary software if kept running, shows the local wifi connection status. which is not sold by voda at all.

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