[Resolved] Vodafone — Vodafone Live cheat | |||
I wanted to activated Zero Rental GPRS on my Vodafone Mobile Number, for which I had raised a request by calling the call center. They then instructed me to forward a message ACT VL to 111. I did accordingly. I was surprised to see a rental amount of 49 Rs in my bill for that month. I called up the customer care who then explained me that instead of a Zero Rental Plan a Vodafone Live @ 49 plan has been activated. Also since it has been activated only for 10 days the amount cant be reversed back to me. This information was provided to me a person name Kiran Kumar (Supervisor: Anish) from the Vodafone Customer Care center. Also since now the new billing cycle has already started, for this ongoing month also I would be charged a whole 49Rs, which is completely insane. Vodafone has cheated me in activating a 49Rs GPRS Rental plan when I wanted to activate a Zero Rental One..and to top it all I will be charged for 2 months and would not get any reversal. Please assist me in same. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone Live — vodafone live Activate
I m using vodafone live 7th months . . Now this sevice deactivate. please Activate vodafone live service......... number [protected]