[Resolved]  Vodafone — Un-necessary balance deduction

Address:Maharashtra

I recharged my cell with 222INR in the afternoon and had some 230 INR as balance.
At midnight I got a message that my data plan has expired in response to which i switched off all my data services and immediately recharged with a new data plan of INR 99. (I have been using it for months in continuity)

After I received a message from vodafone that my data plan has been activated; then and only THEN did i start using my data services again.
In the morning when i got up and tried making calls; i was not able to as my balance has been nullified.
I called vodafone call center and they are not entertaining any requests made for the same.
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Sep 11, 2012
Vodafone India Customer Care's response
Hello Jai,

Please share your contact number here http://bit.ly/OmPhwP and we will have someone get back to you in a short while with further assistance.

Regards,
Vodafone Customer Care.
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