[Resolved]  Vodafone — Unable make calls in international roaming

I am in international raoming mode in Oman. Unable to make calls back to India. I can only send and recieve SMS messages and receive phone calls. But cannot make calls either in Oman or to India.

The mobile handset number is Vodafone [protected]
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Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Srin,

Thanks for writing to us. Please send us your number at http://bit.ly/JkUOe1 so that we may address your concern better.

Regards,
Vodafone Customer Care
Verified Support
Jan 19, 2013
Vodafone India Customer Care's response
Hello Sandhir,

Thank you for speaking with us. We will get back to you with an update in 24 working hours.

Regards,
Vodafone Customer Care.
Verified Support
Jan 22, 2013
Vodafone India Customer Care's response
Hello Sandhir,

We confirm that the services are working fine now. Please check on the same.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments 

Comments

Vodafone — unable to make outgoing calls

dear sir

i am having vodaphone last 04 year. last 10-20 days i having problem to make outgoing calls. visit karol bagh vodaphone store near metro station. samit all my id proff/phots but still my phone outging call not working

my name is sunil kumar . voda phone no is [protected]
Not able to call any number. Not connecting customer care center also. If iI try to call any number, simply gives beep sound and disconnects

Vodafone — unable to call

Hi,

Recently I have ported from Idea to Vodafone and previously I was able to call my aunt ( its a coin booth phone ) but after porting I was not able to call. Then I found out the reason that only from Vodafone calls wont go to that number as I tried to call the same number using other service providers like Air-tel or Idea and the call goes and connects properly. Hence I complained regarding this to Vodafone and they said we will look into it and after a week I called them as there was no response from them and the situation was still same. They said its the problem with the receiving network provider hence you need to speak to them and they didn't respond. Please let me know what can I do for this problem. I am planning to port to some other network as I will not be able to call my Aunt. My humble request is please don't port to Vodafone as even you people may face the same situation they wont respond properly.

Regards,
Srin

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