[Resolved]  Vodafone — Unable to get proper response in the problem and blaming the consumer for vodafone issue

Address:

Chennai, Tamil Nadu

Hi Friends,
Today I asked help to customer care person for activation the below best deal offer from Vodafone.
Payment of Rs 10 instead of paying Rs 69 (30 paise per minute ). He (Customer care person) told to send the request "*121*69#" Apart from he didn't told anything.then i did what he told. Then i got the below message.
"Hello! Call 50777(Tollfree) followed by the bonus demonination to activate the bonus card"
So I called 5077769.
Now when i check with customercare person , He told that i activated twice the offer and the vodafone procedure is "Incase *121*69# is not working more than 1 hour, You need to 5077769."

But I didnt get message or information like above. Now he(Customercare) blamed me that i done wrongly.there is no proplem in vodafone. not possible to revert back.Before doing anything you have to ask to vodafone(I need to 50 paise for each call).

I asked him to register as complaint this. Because i have done as per vodafone instruction. But he blame me once again and disconnect the call.

Vodafone giving worst service.

Now i recharged Rs 50 with full talk time offer(Rs 42 credit early. balance Rs 8 credit after 6 hours. Now More than 8 hours crossed. Still i dont know they recharged or not. Once again i need to start another fight with vodafone.


Vodafone giving very very worst service to consumers. I faced many problem with vodafone from past 1 year..


Thanks & Regards,
Thiyagarajan C
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