[Resolved] Vodafone — Undue bill charges | |
Vodafone did not send e bill to my email id, morover in bill dtd 27.06.2013 there were some wrong charges, and it was told from vodafone that it will adjusted in next bill it is not adjusted, i was charged for 98 rs gprs pack more than 98 rupees. And on 111 official respondeed rudely. Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Aug 03, 2013 Vodafone India Customer Care's response Hello Sir/Madam ([protected]), Subject: Vodafone Postpaid - UNDUE BILL CHARGES We are working on your concern and will get back to you regarding the same in 48 hours. Regards, Vodafone Customer Care. Verified Support Aug 08, 2013 Vodafone India Customer Care's response Hello Sir/Madam ([protected]), We have checked the concern and found that you were charged Rs.99/- GPRS rental and received complete benefits of the same in your invoice dated 27/07/13 i.e. 2gb surfing data. Hence, the charges levied are correct. We have also checked the concern regarding bill on mail and we have found that bills are being regularly delivered at your registered mail Id on your account. Please check junk mail or spam mail to see if you have received the same. Regards, Vodafone Customer Care. | |
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BILL CHEK
Vodafone — undue billing
I have got my vodafone no ([protected]) deactivated in the month on the 24th of August,2009 and had made all my payments of outstanding balances regarding the said connection on the very same day. i had submitted the sim card the same day at the vodafone service outlet at Noida Sec-18. They have been Billing me even after the getting my connection deavtivated. bill No.[protected].They are not listening to my complaints and calling me a THIEF telling me that i have kept the sim card and not making calls.
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Vodafone — bill charges
siri am prepaid consumer and my phone is registered on my girlfriends name . on 13th of May i got a sms from vodafone saying that my bonus card validity is over and to continue pls recharge your bonus card so i topped up with there was problem with their system they took 3 days to top up .than again on 20th of May i got the same sms regarding my bonus card. so i called the customer care of vodafone . i spoke to their excutive and they told me that they will refund me the money, but from thst day onwards every time time a vodafone or any other mobile user or land line they have deducted almost 80 rupees for my prepaid account in 2days . the call rate for me present 3 Rs for mobile and land line it is 8 Rs . i spoke to their customewr care yesterday they said we are transfering it to their head .i waited for 15 minutes to talk with him .no one picked up my call .what is this to lodge a complaint consumer has to suffer so much than what the using of cell phones and just because no one complaints operators has to take full advantage of the consumer.sir this is not fair not alll so rich were they can say forget it .