[Resolved]  Vodafone — Unethical Business

Address:Hyderabad, Andhra Pradesh

Hi Team,

I have taken a post paid connection, [protected], with advanced rental of Rs.499/- under corporate connection from my company on Nov 15 2012. Outgoing calls are barred in a week's time stating that there are multiple connections. They have asked me to provide canceled cheque to avoid disconnection. I have told them to disconnect and refund my money. No response.

I am getting calls from collection team that I have to pay Rs.500/- outstanding!!!

I don't know from why should I pay Rs. 500/- again? That means either the person did not paid the amount to Vodafone or The paid amount s not reflecting in the right place. When I have asked that person he said the amount is reflecting in security deposit. Why this has happened no idea.
But I have received a legal notice mail from Vodafone. This is not expected from a MNC company and a market leader.

Another twist in the story is my Vodafone data card is barred, stating that this number, [protected], is linked with my data card. I have to pay Rs.500/- to unbar.

What kind of play this is??

I would request to suggest or solve my problem.

1. First I need my Data card to be activated.
2. Either Mobile number or Refund my money.

Details of the person who has collected the docs from me,

Manohar - Vodafone Corporate Representative
[protected]

Regards,
Anki
Was this information helpful?
No (0)
Yes (0)
Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Mar 13, 2013
Vodafone India Customer Care's response
Hello Anki,

Please share an alternate number here http://tinyurl.com/79emtab for us to get in touch with you to address your concern at the earliest.

Regards,
Vodafone Customer Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information