[Resolved]  Vodafone — unfair treatment

Address:

Gurgaon, Haryana

My company recently given me corporate number( mobile no-[protected] on the name of “Maini Materials Movement Pvt. Ltd.” ) of Vodafone for official use. But you have barred services of my number since last 2 days .When I asked your customer care about the reason then they have told me that some other guy from my company with number ([protected]) has not paid his bill that’s why you have barred my services also . From past two days I am requesting to enable my number just because I have nothing to do with that guy & his number but you guys are not listening .Pls tell me what is the logic behind it. If my company is purchasing 50 numbers from you then will I be responsible of every number & it’s bill ? what is that logic ? This is my official number & my work is suffering . I want activation of my number from immediate effect. I am not responsible for bill of some other guy just because he is using number given by my company. Pls tell me clearly I can’t take responsibilities of all numbers purchased by the company. & also talk to my company about changing our service provider. Because this is not the way to serve in corporate. There are several other ways to tackle these type problems like talk to our office coordinator about pending bills or any other problem etc. But barring services of my number for pending bill of some other guy’s number is just ridiculous. Pls remove my number from alternate number from any other number from my company. My work is hampering just because of it & I can’t take chances with it anymore.

I am very much disappointed from your way of treatment to customer & it is not acceptable in corporate world also.