[Resolved]  Vodafone — unnecessary msg number 57886

Address:Ahmedabad, Gujarat

vodafone has put the Flash message services in my numbers by default without intimation to me. these messages are not for free of cost. customer will be charged with 3 Rs if clicks OK. These messages are very much disturbing. and to deactivate this service, the customers are being charged 3Rs unnecessarily. This kind of services should be stopped. Every company should respect the interest of the customers before burdening them with unnecessary default services. Please take necessary action against such service providers and save the customers. my number is [protected] plz stop all service message in this number……the number is 57886
Was this information helpful?
No (0)
Yes (0)
Jan 5, 2017
Complaint marked as Resolved 
Verified Support
Mar 14, 2013
Vodafone India Customer Care's response
Hello Naman,

Please know that Flash service is already deactivated on your number w.e.f. March 13, 2013. Kindly deactivate the same from your handset from Vodafone Services if concern persists.

Regards,
Vodafone Customer Care, Gujarat
Complaint comments 

Comments

Vodafone — brief explanation of msg

please explain in full the msg which i receive about $3000000 as winning prize my phone no [protected]
yours sincerely
harpreet singh

Vodafone — unnecessary service stop

my number is [protected]. stop an uncessary service and balance deducted. customer care not attend my call.
i have not satisfied vodafone service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information