Vodafone — unwarrent bill raised

Address:

East Delhi, Delhi

I have an connection with vodafone [protected] . During the bill for the month of November 2012, an amount of Rs.1702/- is being raised which was an shet ock to me. I raised the issue with the company for explanation. On my repeated request the amount of Rs.1300/- appox charged under the head of mobile internet services is not requested/concurrened by me for services. In return mail it has been communicated that for promotion services we charged actual and raised amount is appropriate and verified by them.

my compaint is how an services get initiated without the consent of the subscriber and charged accordingly.

Kindly take up my isssue for solution by insturcting vodafone to revert the expenses. It is not out of context that disputed bill amount is already deposited with service provider in order to avail services unintrupted and approved for disconnection of services due to non payment of the bill .

Regards


Poonam Sood