Vodafone — Vodafone Cheating Customers

Address:

Mumbai Suburban, Maharashtra

To Whomsoever It May Concern

I am absolutely fed up with Vodafone India,your service has been deteriorating day in day out.I have been your customer since the number this company was called Orange.In the month of August I got a Galaxy S3 and then I got a sms stating I have been provided with free 3 months of 3G data usage wherein each month I was entitled to use 3GB.The moment I got the offer I knew I should be tracking the usage properly as Vodafone is known to charge falsely for data usage.

So according to my cycle,this offer was going to end on 11th of October 2012 at 0000 hours and I was well aware of it.During the whole offer period I used to check my data usage and never crossed the 3GB limit.On 10th of october 2012 I checked the data balance at 2300 hours and it was showing around 800MB remaining then at 0000 hours I send sms to check if plan is still active then it display "No data plan active".

So I switched off my data plan at 0005 hours and changed the APN to false apn just to be sure that it does not connect again.

Now today I received my E-bill and I am shocked to see data charges amounting to 1150 rupees.Where this charge came from?I was well under my limit of 3GB and the data plan was switched off immediately when the offer period expired.

The same thing had happened on my Dad's Vodafone number wherein Vodafone had charged wrongly for data and later on they accepted their fault.

I would like to get these data charges reversed as it has been falsely billed for my number.I will only pay the bill amount minus these charges which comes to:

(Bill Amount[protected]False Data Charges)=600INR

Mobile No:[protected]