[Resolved]  Vodafone — Vodafone fraud of Rs 5000

Address:North Delhi, Delhi

Hi,

I had given a payment of Rs 5000 on 16 march 2013 on my VODAFONE POSTPAID NO [protected] as bill payment instead of security deposit to activate ISD services but still i don't get the money refunded back or even not adjusted in my bills

Mailing on customer care from so many times but got different different reply's that amount was reverted or we cant refund you back the amount.

I had also sent my credit card statements to Vodafone customer care and on vodafone store also that i don't get my money back .

In a mean while i also talked to my bank but As per my bank they don't get any refund back from vodafone end on my credit card.

I am very much annnoyed with Vodafone. Please take the immediate actions.

Statement of credit card attached .

Mayur
[protected]
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Dec 24, 2016
Complaint marked as Resolved 
Verified Support
May 11, 2013
Vodafone India Customer Care's response
Hello Mayur,

The updated amount will reflect in your next bill as informed over the call. Thanks for your time on the call.

Regards,
Vodafone Customer Care
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