[Resolved]  Vodafone — Vodafone harassment and fraud

hi i have been using vodafone for 5yrs now. vodafone has been good in service but in the recent past,vodafone has started cheap tatics to make quick money.... vodafone 3g./grps has been activated without my knowledge and rental has been charged!!! well i have never used it... well when i reach out to customer care, mr masood claims that i have signed an agreement while taking connection that i am ok to pay rental for 3g /gprs ,even when i dont use it!!! also vodafone is unable to produce any documents which they claim that i have agreed to pay for additional services!! i have got it de-activated several times..... i reached to nodal officer , mr vishwanath ,at first he seemed to be very polite and acknowledging vodafone mistake...but again the rental was charged for this month,i reached out to him ..to my surprise he is a different person!!!his tone is very arrogant and when i asked y service was activated he says its a small mistake and asked me to pay the rental, when i further said i dont want to use the service, he says even if i use or not i need to pay else vodafone collection team (set of goons ) will take care of it!!!he threatened over the phone !!! i dont mind paying rental for service which i use and y should i pay rental for something which i dont need!!! even when i try to change the service provider ,vodafone doesnt allow that!!! vodafone has been a real pain in the past few months!!they dont charge rental every month because it will be evident..but they try to add to misc charges once in a while...i am sure i will not be the only person who would have faced this problem!!! vodafone needs to be taught a lesson so that they dont cheat ppl like this