[Resolved] Vodafone — vodafone looting people in the name of mobile internet

kumar.veerla

Address:

Bangalore, Karnataka

Vodafone is looting people in the name of mobile internet. I am a new vodafone customer. Recently I used the internet connection on my mobile, without any plan activated. I got shocked by seeing the bill amount for this. I had used a internet data usage of 200MB, and it costed me around 2000/-.

What kind of pathetic billing is that..?? All the plans has some limit of the data usage, and after that only they charge 10p/10KB. But for me they charged directly 10p/10KB. But I enquired in the vodafone care, they told negligently that they cannot help me on this.

Horrible billing. They just want to loot people on any grounds. I am going to change to the operator, who will provide me the proper way of billing.

Thanks and Regards,
Ananth Kumar.

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Dec 15, 2016

Complaint marked as Resolved

Verified Support

Nov 30, 2012

Vodafone India Customer Care's response Hello Ananth Kumar,

Please share your current contact number here http://bit.ly/Va3LgO so that we can assist you better.

Regards,
Vodafone Customer Care.

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Comments

Complainant9654023

from Adampur, Punjab

Vodafone — Vodafone looting people

I bought vodaphone connection few days back. By morning I got 2 messages that 'caller filter service' has been activated on your phone and 99 rupees has been charged!!! I called consumer service and they said that I will get my money back after 2 days. After waiting for 4 days, I called again, only to know that I should have deactivated the service within 24 hours of activation by send message on *514#, fact which they should have told me on the very first day, and now it is too late for the refund. I will suggest only one thing...Don't use vodaphone, they are looting people.

kumar.veerla

I had already logged the complaint in Vodafone site. My mobile number is [protected].