[Resolved]  Vodafone — Vodafone - mnp - sim card registration failed

Address:Hyderabad, Andhra Pradesh

Hi team,

I have a connection on my name with mobile number [protected].

This was originally a tata indicom connection which was transferred (Mnp) to a
Vodafone connection somewhere in feb 2010.

It was working fine since dec 20th 2012. When we visit vodafone store
At abids they claim that connection is terminated from tata. And when
We visit tata they claim that the connection was ported to vodafone
And its been more that 6 months so they wont have any information with
Them.

This is really a ridiculous situation where i need to manage without a
Years old number and no one is ready to take the ownership of
Rectifying the error.

All i know is my connection is currently with vodafone and i demand an
Explanation from vodafone team.

Please resove this asap.

Alternate number : [protected].

Ps:this number was functional and was recharged regularly.

Regards,
Nazia.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Jan 04, 2013
Vodafone India Customer Care's response
Hello Nazia,

Thank you for writing to us. We are working towards resolving your concern at the earliest. Please allow us 48 working hours to revert with an update.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — reg mnp

i hv opted for mnp fromvodaphone to bsnl,it has been 12 days i hav applied for portability and the vodaphone is nt giving clearance saying documents r not clear.IF DOCUMENTS R NOT CLEAR Y DID THEY CONTINUE MY SERVICE TILL NOW???????????

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