[Resolved]  Vodafone — Vodafone Netcruise Cheat

Address:

Bangalore, Karnataka

Dear Sir/Maám,

I am a regular user of Netcruise-[protected] for more than a six month. Usually i recharge for RS 801. On Aug 11 , i went to my retailer and asked for low Tariff,i called up Customer care department from his Vodafone retailer cell no -[protected](Umesh Gowda) between 7 .15 PM and 8 PM m(several time). The customer care person informed me that for a recharge of 348 rs, a user can download up-to 500MB and after that speed will get reduced automatically however i can used up to 30 days.
Then we have confirmed again before he recharge my vodafone net-cruise. However it was not working from yesterday night(because of download complete 500 MB download). Yesterday night, i called Vodafone customer care officers,Salim pasha and Rafeek (Bangalore based vodafone customer care executives), both of them were rude and not provided any information needed. I request you to check vodafone recorded voice calls from [protected] on 11th August(between 7 .15 PM and 8 PM) to your customer care regarding Taiff Discussion. I woul like to lodge a companint and expect to resolve this with in next 48 hours. This is a clear case wrong communication on Tariff and Vodafone has cheated me . Request you to resolve this at the earliest.


Thanks
Lal