[Resolved] Vodafone — Vodafone postpaid bill excess charges

PankajSardana

from Mumbai, Maharashtra

Address:

Delhi

I had logged in a complain to Vodafone India for my mobile number [protected] for an exorbitant bill which is come to me amounting Rs.2450/- for a period of one month. The internet usage shows 141060kb amounting to Rs. 1410.60/- where as i have an unlimited Internet plan active on my phone and another Internet Plan Vodofone Mobile Connect 9780Kb amounting rs 95.80. After checking with the vodafone team they mentioned the billed amount is for Mobile Connect (which is again an internet plan on phone) and its different from Vodafone Live (I dont seem to understand what is the difference since in a layman's language i have used internet on my phone).

Earlier i got the call from Vodafone that data usage is going exceed the value. Then i ask a question on call centre what kind of Services is running on my mobile they told me about Vodafone Live. They Did not tell me about Vodafone Mobile Connect.

I am not understand why 2 two services is running for internet..

I want complete reversal from bill of RS Approx 1500.

No body told me About the Vodafone live is Running on your mobile phone

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Dec 24, 2016

Complaint marked as Resolved

Verified Support

Apr 17, 2013

Vodafone India Customer Care's response Hello Pankaj Sardana,

Thank you for speaking with our executive. Hope we were able to address your concern.

Regards,
Vodafone Customer Care, Delhi & NCR.

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Comments

anand singh bisht

from Noida, Uttar Pradesh

Vodafone — excess for bill charges cancel connection

to dear sir iam seen for last 4-5 month your biil is extra and heavy chagres, so i am disconnect for this connection

please register for my complaints

thanks

warms regards

anand singh bisht

m-[protected]

DINESH SINGH

from Delhi, Delhi

postpaid mobile bill excess payment — excess bill payment

i have wrongly paid excess payment towards my post paid mobile bill through e-banking,ihave paid Rs26770 instead of 2670,pl help me to get my excess money back.

Ashok H Koli

from Bengaluru, Karnataka

my vodaphone number is as follows : [protected] i would like to diconnect my number as i lost my cell so kindly do the needfull as early as possible...

vikramkhatri

from Gurgaon, Haryana

Vodafone — excess charges.

1. i am a vodafone prepaid user in maharastra. iam having a 1 p per sec scheme but i m realising that for all calls i make there is a discrepency of 1 or 2 p in the duration called as per the mobile phone time and the amount debited.
2. the question is not of 1/2 p but totalling the amount for all the users must be a huge amount the service provider must be making by just making a small adjustment in the timing.
3. my email id is [protected]@yahoo.co.in And the phone no im using is [protected]. may i request to take a suitable action and keep me informed of the details of the case.

vikramkhatri