[Resolved]  Vodafone — Vodafone rip off, Huge unexplained bill after porting out of vodafone

->I opted to port out of Vodafone due to the pathetic services. The porting request was sent on 14th December 2012. Changed to the new network on 21st December 2012.
->I did pay the outstanding amount on the latest bill. I am aware that there was still an unbilled amount that I needed to pay for the period beteween service provider change.
-> Vodafone does not send the last bill, no email, no hard copies, no nothing.
-> I am now informed by the new service provider that if I do not pay the oustanding amount of previous provider, my number will be disconnected.
-> I approach Vodafone store, they say pay Rs 1280.
-> Vodafone will not provide a bill to explain this huge bill. They will not even explain why this amount is charged.
-> My average monthly bill for the past two years is Rs 500.
-> asked them to at least send me a soft copy, answer is no. Same on their customer care number.
-> Not allowed to view bill in the on-line account either. I am locked out of this account.

I conclude that this is Vodafones way of ripping people off one last time when they get tired of the substandard services and opt to port out. I need to use my number, so i guess i will pay the bill now. Vodafone = thief.
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Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Jan 29, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Kindly share your contact number with us at http://bit.ly/Yekmn4 and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
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