[Resolved]  Vodafone — VODAFONE (Very poor service)

Address:Mumbai City, Maharashtra

Due to my office work, I am commuting between Mum & Pune. When in Mumbai, I am not getting a network or getting very poor network (at my home in Mumbai), this lead to a call drop on every 10-20 secs. I have contacted to nearby "vodafone store" in Vashi, but since my phone is in Roaming & originally from Maharashtra Circle, they could not able to log my complaint. It seems Maharashtra circle is not able to resolve the problem & Mumbai circle don't want to attained it. In this regard, I have registered my complaint around 2 months back, but till today they could not resolve my problem. They are not even bothered to reply to my email. Also not bothered to call me. I have received a couple of calls around 3 weeks back & one of their mentioned engineer mentioned me that somebody will reach to my place & try to resolve the problem. One of the person from Mumbai Circle called me & said the representative will reach to your place soon.. but as of now.. no body has reached. The problem is still persist. I am planning to migrate on some other operator not because of poor network, but because of poor & irresponsible service from them. Thanks -Piyush
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Jan 9, 2017
Complaint marked as Resolved 
Verified Support
Oct 09, 2013
Vodafone India Customer Care's response
Hello Piyush,

Please share your contact number here http://bit.ly/17fw9EX and we will have someone get back to you in a short while with further assistance.

Regards,
Vodafone Customer Care.
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