[Resolved]  Vodafone — wrong commitment

my name is pardeep and i am working in aegis bpo solutions...i try to mak call on vodafone helpline numbers..111 and the other number too..but from the past one month my ivr system is not working...they jus said thank you for calling in vodafone...they send a welcome kit for me ...and the person who is their for welcome kit take my sig on a wrong package that is not availabe at the momnet afetr one month a know that thing when my bill came...and all the facilities in that pacvakge has been canceled i am feeling like cheated ...from the past two months i am using the connection i ahev no problme with the bill but with the commit, ment they had given to me and when i talk to teh executive on a call...they talk to me rudely and afetr that they close my IVR...and from that day i am not able to make a call and i still confused about my bill...they are giving good facility but the persons working in it makeing the custmor fool plesae look into the matter, , , ,

Dear Sir/Madam

I Purchased new connection of Vodafone i.e [protected] from Vodafone Store, Atta Marke, Sector-18 Noida on behalf of old connection i.e [protected]. When connection given to me executive says that you got 10% discount on your bill but there is no discount on my bill please help me. I have Customer agreement form i.e 81067534


Thanks

CHANDER SHEKHAR
[protected]

Hi Chander,

We believe that you have been contacted by our Customer care team and hope that your concern regarding discount on bill has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Sir,
My name is Vikas Ken and my mobile is [protected]. I would like to file a complaint regarding vodafone service providers who give wrong comittement with the vodaone users.
My complaint is that, Three months ago i was using a prepaid connection of the vodafone company, whereas i recieved a call from customer care regarding a postpaid connection. They provided information about a monthly plan which would last even if i convert from prepaid to postpaid. They offered 325 super plan which included 700 mins free per month, vodafone to vodafone 60sec and vodafone to others 60s sec. The customer care promised to give the same scheme even if i switched my connection but now when i converted to prepaid they now deny any committment such as that and are not giving me the same scheme even after me paying for it.Hinson corporation, from which i bought the connection from , located in A-14, Okhla Industrial area,Phase-1, new delhi-110020, Ph: [protected]/ [protected] still promised to give the scheme but the vodafone service denies any scheme such as that. Please take action against them, because they are liars.
Thank you.

Mu Cell No. is [protected].I have wrongly sent message to 58888.
I request you to kindly cancell my sms 58888.I do not weant any message .

Thanking you
R.Sampath kumar
[protected]

to stop message from sms58888

I had a postpaid connection for a number [protected] under a corporate scheme .I had a call from the local store oneday saying that your number have been selected providing caller tune offer for180/- for 12 months.She even committed saying that no downloading charged will be credited after the rental and download charge for 1st song gets debited.But to my shock itemised bill for downloadings are 765/- before month and i really got vexed lodging requests in stores.

" And i cannot pay for the wrong commitment given .Besides i confirmed couple of times form that lady giving the wrong commitment"

Hai,

vodafone is providing 3rd class service, the customercare executive is not helping the its customer, after again & again complain they are not helping to customer, i have facing problem from 1 year, when i complaint they blank assure to us & after that same thing happen. so that ithink to destroy this sim card ...

sujit- [protected]( my other number)