[Resolved] Vodafone — Worst response for duplicate bills | |||
Hello, This is to inform you that I have raised request for 3 time to get duplicate bills without password protected from Jan to May from My number [protected] with Vodafone care on [protected] & 198. I have raised with them as Bills are not getting download from Vodafone portal. Download is not working from my TAB2, My Laptop & even on Official 2 system and from 1 month I am facing the same problem. The main concern is to get bills without password protection as I wanted to submit these to my company for reimbursement and for that only requested Vodafone care but all 3 times they have provided me bills from Jan to May 2013 with password protected. All the 3 times I have confirmed with them that my request is not only for Duplicate bills but also Without Password protected. Service Request: 1. [protected] 2. [protected] 3. [protected] it is very bad response from Vodafone care to get normal duplicate bills. Neither they are resolving bills download issue on portal & nor providing bills on email without password Protected. Vodafone is already wasted my 3 days. They are very badly resolving customers issues. it is worst to have support from Vodafone as nobody will take a customer request seriously. Kalpesh Shirke. [protected] Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved Verified Support May 30, 2013 Vodafone India Customer Care's response Hello Kalpesh Shirke, Trust your concern is resolved. Thank you for speaking with us. Regards, Vodafone Customer Care, Mumbai | |||
 3 Comments | |||
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the vodafone — about password
(It's about free web text net)I typed my password wrong just once, and my access was blocked, saying that the link was wrong for the third consecutive time. I would ask please to unlock before 24 hours,please, because it's too long! And i'm learning english and is very dificult understand instructions by the phone. Thanks!the vodafone — password
Sorry, I typed my password wrong just once, and my access was blocked, saying that the link was wrong for the third consecutive time. I would ask please to unlock before 24 hours, please, because it's too long!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Vodafone — Worst Response in vodafone
Sim Card Block IssueI am using vodafone prepaid connection in tamil nadu from past 3yrs.. on 6th of May 2009 at 22.15 i got a problem. i called customer care for Hello tune cancellation request. the person who talked with me very badly, harshly and disconnected the call. by next day my sim was blocked without my knowledge. then i checked with customer care again they told. yesterday you asked us for an sim card block request so only your sim is blocked but i didnt asked for an sim block request.. finally i spoke to an higher officer one mr.kumar in vodafone customer care and explained him what was the issue happen and i told him clearly i didnt asked for an sim block request also but he told me you go and buy a new sim card from vodafone store.
see this is the way customer care is responding to a customer. he took a wrong request and blocked my sim card now i have to spend 150rs to get a new card. why should i have to spend my money for their mistake. due to last my business calls and money.
this is the way vodafone helping happily to customers.
Please follow the compliant and take steps soon as possible..