[Resolved]  Vodafone — Wrong amount charged for internet

Concerned officer,
This is to bring to your kind notice that i have been your valued customer from the last 3 years (Essar days.../ hutch & now vodafone). But this is for the first time that i have received a sms on stating my present bill amount to be rs.1875 which no doubt is not at all possible since i have never crossed the limit of 300 per month regularly paid the same amounts on due date. It is very sad to see that a valued customer be treated as such. It is giving me nightmares since i am not in a position to pay the same as i have not misused my phone. I hope the company will take an action and provide me the fresh bill on actuals as per past for prompt settlement otherwise i will be forced to surrender the connection.


A quick response from your desk is awaited.

Regards

Priyanka shah
Mumbai

Mobile no. [protected]