[Resolved]  Vodafone — wrong billing and deactivation of the service

Vodafone service — wrong billing

from so many months vodafone has been charging me for some service which i have never been using. infact my handset do not support any such services as it is a very simple model. about this i came to know on 13th january while enquiring with 111. then i went to borivali-west office and complaint. i then just received one registration no. saying that i will be contacted on 18th jan at 11.30 am but nobody has yet contacted nor anybody is taking any responsibility of solving this problem. now if i stop the paymetn they will disconnect my line and create more problem for my earnings.

I need consumer organisation to help and sort this problem of mine.

Dear Sir,

few Days ago i m change my connection ffrom prepaid to post paid. but i facing problem, when i want to tala postpaid customer care, its transfer automatically to prepaid, i speak with custome executive many time but i m not get satify answer.

pls do my help

thanks & rehards

Dear Sir
I want to stop all unwanted calls and messages from vodafone
side. I am too disterb these calls and messages so stop it.

Thaks and regard
abdul

Vodafone — Wrong Billing

I am using "Corporate Account" of Vodafone since past couple of years now and I really feel that "Vodafone" is into 'Quick Money Making' by charging unauthorized charges.

Following are the examples:-
1> I was given a 'Corporate Plan' by an executive of Vodafone and hence I switched to it. When the bill was not in sync with the plan - I mailed customer care and they advised me to talk to the executive who gave me the plan!!! - WT[censored]
2> In each of my bills I have to check the usage - I get an itemized bill - I usually get charged for previous month usage too in my current month bill!!! - I have raised this with Customer Care in mail - for more than 5 times now (i.e. for more than 5 bills now) - Ridiculous Service!
3> I had requested deactivation of 'Vodafone Mobile Connect' on June 28, 2010 and I was informed by IVR of Vodafone that it would be deactivated within 2 hours! However, I didn't get any confirmation till June 30, 2010; being proactive I mailed 'Corporate Vodafone' and asked for re-confirmation - I was informed that it was deactivated as on July 02, 2010 and I have to pay monthly rental of 699 towards July usage as it was deactivated in July 2010 - WT[censored]

Can anyone help me?
-Rajat

Vodafone — Incorrect horrible billing

Hi

I am a user of vodafone services including blackberry and I had paid one year amount for my blackberry services now when that one year expired vodafone did not inform me but started charging me 1099 Rs monthly on their own. Vodafone also rips its customers by incorrect billing which as a customer you will never be able to find out what is being billed to you. I have been using vodafone for more than 3 years and inspite o[censored]sing it for more that 3 years if this is what vodafone does to its customers I suggest all to never use vodafone. They will charge you all wrong amounts for your blackbeery services, will never give you discounts as promised and the billing is always incorrect. So guys beware of vodafone.

Thanks and Regards
Rohan

Hi,

I have registered my complaint on the web portal. Infact I even visited the vodafone store but your guys have no time and decency to talk to people. Vodafone is absolutely getting horrible.

Thanks and Regards
Rohan

Vodafone — wrong service

the day i got new vodafone 2G usb stick, i am facing low connectivity issue, but at the time of buying the product they told me that it will work superb, but it takes a very long time to go any web page, and it disconnects frequently, i also did a complaint in vodafone care centre but they say to change the plan from 2G to 3G, which is very expensive. i need a accurate solution,
>>please do the needfull...

Hi my mobile number on which i have activated 3G is: [protected]
and my mobile number to contact me is : [protected]

sorryIts 2G not 3G

OK but y this information was not provided at the time when i was buying that USB, bhawna( vodafone executive at Rajiv chowk metro station) told me that it will work superb and no worries, so i got wrong unformation from her, really its very bad