[Resolved] Vodafone — wrong charge

raj_bahadur2005

from Mumbai, Maharashtra

Address:

Khargone, Madhya Pradesh

dated 11.06.12 my mobile balance is 90 rs. in day time. i am not call any no. but in evening my mobile balance is 0.0 rs.when i call customer care he says that u are using internet.but realy i am not using internet. after some time approx 6.0 PM i again recharge my mobile balance 81.0 full talk. After some time my mobile balance again reduce and approx 75.0 rs . i again call customer and plz deactivate all service if any activate. he says that no service activated. after some hour my balance 68.0 rs. my balance continuously detect by vodafone and wrongly charge. PLZ help me and refund my money.

Thanks

Raj bahadur
[protected]

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Dec 10, 2016

Complaint marked as Resolved

Verified Support

Jun 15, 2012

Vodafone India Customer Care's response Hello Raj,

Thanks for your time on the call. Trust we were able to address your concern.

Regards,
Vodafone Customer Care.

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Comments

raghvendra singh

from Delhi, Delhi

[protected] wrong charge after using tarrif 24 & 29

ujjwal mishra

from Pune, Maharashtra

hi
vodafone balo nea galat infor
mations sa pareasation

ujjwal mishra

Happy To Help

from Hyderabad, Telangana

Hi ujjwal,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yj54dzf and we’d be happy to help.

Regards,
Vodafone Customer Care.

kaushal jain

from Gurgaon, Haryana

Sir, My no.[protected]. I got your daryaganj stoere my rent is expaire. your excutive mr.Nitin talk you pay advance rent one year but free service :- CLIP FREE SIX MONTH, VTOV1000MTS FREE THEE MONTHS & STD @1/-RS.FREE THREE MONTH. I agreed then mr nitin ref.no. [protected], but charge my next bill [protected].I visit store mr. Sosaib reg. com.than ref. no.[protected]. but not any response.I time to timt call 198 than reg.com but not any response. I last visit your store ms. Rafat cammetied your next bill adjust extra charge than ref no. SR#[protected]. charge not refund and my service voda to voda & std 1 india decatived by ms Rafat. pls refund my extra payment and active my service. Thankyou Kaushal Jain [protected]