[Resolved]  Vodafone — Wrong charges of internet usage on mobile no. [protected]

Address:

Maharashtra

I have a mobile with service provider as Vodafone no. [protected]

I have a simple voice plan activated on my mobile.

All of a sudden Vodafone has activated a data plan, with no request of any sort from my side. I have written several mails and also got calls from the call centre but they only keep saying that the usage is there so you have to pay.

I wish to inform that 1. I did not make any request for activation of any data plan on my mobile. 2. I did not use any data service on the mobile even if Vodafone says that the plan was activated on their own without any request from the user.

I will not be making the payment of the charges of Rs 493.40 wrongly charged to my bill.

I am left with no option but to close the account and start services of another service provider.

Please help in the matter and suggest.

regards
Ashutosh