[Resolved] Vodafone — Wrong commitment to the customer | |||
Dear sir, I am using vodafone network for telecommunication, but last week I lost my vodafone sim during travel.I request to the company for new sim Company sent me new sim on 15th november, but company sent me unactiveted sim, therefore i request to the company for activation of sim at 17th november. Company customer care employee Mr.Manpreet & Mr.Subham told me that your sim will be activete within 4 hours.Some employee of vodafone customer care again told me your sim will be activate in 24 hour's. So i really very hurt due to the wrong commitment. My request number is-[protected] please help me. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Verified Support Nov 20, 2012 Vodafone India Customer Care's response Hello Neeraj, We appreciate your time on the call. Thanks for getting in touch with us. Regards, Vodafone Customer Care, Delhi & NCR | |||
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I am using vodafone network for telecommunication, but last week I lost my vodafone sim during travel.I request to the company for new sim Company sent me new sim on 15th november, but company sent me unactiveted sim, therefore i request to the company for activation of sim at 17th november. Company customer care employee Mr.Manpreet & Mr.Subham told me that your sim will be activete within 4 hours.Some employee of vodafone customer care again told me your sim will be activate in 24 hour's.
So i really very hurt due to the wrong commitment.
My request number is-[protected]
please help me.
My another cell phone No.-[protected]