[Resolved]  Vodafone — Wrong hello tune and not refunding balance

Address:Chandigarh, Chandigarh

This is my 3rd-4th complaint..for my no. [protected]
Is anybody hearing us...??
Vodafone put a wrong hello tune, i selected the other one. And now they r not accepting their mistake and not even refunding the balance. After lodging complaint here vodafone cust cre exexcutive called me and said tht i again have to select the song for rs 15 and subscription rs 30. Then what's the use of writing here?
Licenses should be cancelled of such a worst bluff company..
Indian Govt.is cheating wth innocent citizens by not taking action on vodafone company.
I need the resolution asap.
Call on my alternate no [protected].
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Jul 27, 2012
Vodafone India Customer Care's response
Hello Shifa Massey,

Please note that we have processed a credit of Rs.45 on your account. The amount will reflect in your account in 24 working hours.

Regards,
Vodafone Customer Care, Punjab.
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