[Resolved] Vodafone — wrong intimation | |||
I am Vijaya Mhatre using vodafone postpaid connection [protected] from dec 2012 given m plan of monthly rent Rs.399 wit 1 GB 2G data free for life time, 30p/min for lifetime, 800 mins free local etc. Also paying my payments on time.As off m getting the same but i got message from vodafone stating that your 1 GB 2G data plan is going to deactivate from next month or you will be charge for the same with monthly rent of Rs. 149 dated on 3/9/2013 (message date). Why should i pay monthly rent for the same if at time of taking connection promised for life long benefits, now how you can disconnect my plan. I called to customer care he told m about TRAI rules and regulation. So i just asked if that is TRAI rule then your going to disconnect all others data plan also? so he not able to give m answer Mr. Rajendra on call. Mr. Rajendra told m that my senior is going to call you for same Mr. Pravin but as of now i didnt got any call from vodafone. Please provide as much information as possible... Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Sep 06, 2013 Vodafone India Customer Care's response Hello Manish, Thanks for speaking with us. Trust we were able to assist you with the data plan related concern. Regards, Vodafone Customer Care, Mumbai | |||
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Thank You for same.
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Thanks for speaking with us. Trust we were able to assist you with the data plan related concern.
Regards,
Vodafone Customer Care, Mumbai