[Resolved]  Vodafone/225 handset — Replacement of mobile handset in warranty period

Dear sir,
I had purchased a hand set of vodafone on[protected] product name= 225) from SHRI SAI COMMUNICATION, PANDITWARI, DEHRADUN. The sales person promised that this (225) set had 2 years replacement garrantee. Now after a period of 5months and few days this set is not functioning at all. I visited several times the vodafone strores at dehradun, But they(Vodafone store employee) always ask to come that I should come 2-3 days later as this set is not available in the store. I have approached 4 times so far in 15 days still the set is not available in the stores at dehradun.

Thanking you.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

hpe you have got replacement for your handset by now...
sir,
i had purchased a handset of vodafone on[protected]model-228 FM) from SATYA NARAYAN TELECOM, MALKA GANJ, DELHI-110007.The sales person promissed that this set had 2 years replacement warranty.Now, after two days, this set"s screen was spotted.it was a large spot on screen.i visited several times the vodafone store, located at shakti nagar, near malka ganj, new delhi.But they always ask to me that i should come after 1 week as this set is not available at the store.now, ireally got fed up with your company and your product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information