[Resolved]  Volkswagen Jetta — Manufacturing default

Address:

Jaipur, Rajasthan

Dear Sir/Madam,

I humbly submit that I bought VW Jetta (car no. RJ 14 CH 0585) and right from the begining I was having the problem with the clutch which I have informed to the dealer (Tanya Cars Private Limited). Every time he told me that the problem is being rectified. Now the problem is so big that clutch is so hard causing daily leg achque to me.

Apart from above I have found another problem recently that is related to tyres. Due to some technical snag the tyre is bublling when I am driving the vehicle. When I have contacted insurance company (Bajaj Insurance), they have refused to pass the claim saying that the problem is due to manufacturing defect. After that I have contacted the dealer, who has refused to act saying there is no technical defect.
Note that due to this defect I daily have to fill the air in the affected tyre.

Now I am as a consumer in huge pain as firstly, I cannot go to any longer distance and even on the city roads this condition may lead to an accident for which VW would be responsible.

As I cannot travel long distances and being a businessman which is routine for me I am also having business losses.
For the clutch defect I may have leg proglems.

Note that I have bought the vehicle on the basis of worldwide reputation of VW but sorry to say that now i am cursing myself for the decision. Even I am ready to give the vehicle back if the company is ready to reimburse my money.

Also note that I have atleast called many times at your customer care with no result.
I dont understand for what these customer care nos. are for.

You are requested to look into the matter.

Thanking You,

Your Sincerly,

Puneet Gupta