[Resolved]  Volkswagen / Vento — False Promises for Delivery

Address:

Maharashtra

This mail have been sent you to inform you about the delivery schedule being changed from your Mumbai (maharashtra) showroom SHAMAN CARS PVT LTD

i have booked vento black color, highline diesel on the 01/11/2010 with a booking amount of Rs 75000/-.. pmt by Cheque
FURTHER, I HAVE PAYMENT OF CAR BY RTGS Transfer Through HDFC Bank, Vapi Branch,
to SHAMAN CARS PVT LTD
1.. At the time of booking i was being committed the delivery by first week of Jan ' 11the concerned person being Mr. IMRAN SAYED.
2 Receipt recieve receipt no R111107 on 08/11/2010. and book a car
3 when we Inquired for Delivery in first week of Jan '2011, I was given new deivery date of 25th Jan and now a new date of 15 th Feb 2011 ..

My daughter's Engagement ceremony has twice been postponed due to change of delivery Schedules, since i have to go from Valsad ( South Gujarat ) to Chandigarh to for the Ocassion, but i don't think a GERMAN REPUTED ORGANISATION will consider the SENTIMENTS OF FATHER on this Occassion.

HOPE THIS COMMITMENT OF 15 FEB WILL BE FINAL, SO AS TO FIX FOR THE OCASSION
Its you who can take the matter seriously, understand and solve the grievance of your Father.
hoping that you give me a positive reply and solution immediately.

Further
i have registered complaint online with your customer care no [protected]
called 1 st on 20/01/2011,
called 2nd time on 24/01/2011
called 3 rd time on 28/01/2011

i have not been offered any solution till date after several repeated attempts and requests to solve my problem,

Thanking you
regards


DAVENDRA M. SAREEN,
12, SHIVDARSHAN SOCIETY, MULLAWADI
VALSAD, 396 001
[protected], [protected]