[Resolved] Voltas — no cooling | |||
sir my voltas ac is not working please help me...my complaint no. 11my1308195 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
we are sold two split ac (1.5 ton on[protected] of voltas because these product are manufactured by tata and they have provide free toll number but we are suffering one year and 5-6 time calling customer care number but there is no respons and i have sugest every person who are purchesing ac they have not purched VOLTAS.
Reply
not any more
i had purchased 1.5 ton window AC from vivek&co chennai on 4th may 2009. from 19/4/2010 there is no cooling & i had given comlaint to voltas v ide complain no since then & till today them more than 50 times i ve spoken to them on various dates & even to their floor managers who r irresponsible. their status is nothing but just like peons as nobody bothors to listen to them.
it is not even 1 year since i purchased the AC.
the details to whom i ve spoken several times is as follows
on 20/4/10 Anand @ 11.10AM / Shiva @ 7.20PM
on 21/4/10 Sanjay @ 11.30Am / Ms Amitha @6.30PM
on 22/4/10 Vikki floor manager @11.30AM / Sanjay @ 6.30 PM
the list goes on like this till today ie 27/4/10 spoken to Mr Harshad &.. Ms Gitanjali @ 12.20 pm
I VE NO OTHER OPTIN BUT TO GO TO CONSUMER FOROM FOR THE TORTURE UNDERGOING BECAUSE OF THEM
it is not even 1 year since i purchased the AC.
the details to whom i ve spoken several times is as follows
on 20/4/10 Anand @ 11.10AM / Shiva @ 7.20PM
on 21/4/10 Sanjay @ 11.30Am / Ms Amitha @6.30PM
on 22/4/10 Vikki floor manager @11.30AM / Sanjay @ 6.30 PM
the list goes on like this till today ie 27/4/10 spoken to Mr Harshad &.. Ms Gitanjali @ 12.20 pm
I VE NO OTHER OPTIN BUT TO GO TO CONSUMER FOROM FOR THE TORTURE UNDERGOING BECAUSE OF THEM
I would like to inform you that I have purchase Voltas window 1.5T AC from Better deals B-3, B-1 block Janak Puri New Delhi-110058.
dated 19-june-2012 & installed at my residence, but window AC is not cooling Properly since installation.
I have complaint on 19-may-12013.my complaint no is -13my19050. but no one solve this problem.
to resolve this issue as soon as possible. I would never buy the product of TATA in my whole life.
My humble request, please solve this issue either replace AC machine or make correction if required any.
Regards
Sunny Mahendru
RZ-112 A block Nursingh garden
.near Tilak nagar new Delhi 110018.
[protected]/[protected]
dated 19-june-2012 & installed at my residence, but window AC is not cooling Properly since installation.
I have complaint on 19-may-12013.my complaint no is -13my19050. but no one solve this problem.
to resolve this issue as soon as possible. I would never buy the product of TATA in my whole life.
My humble request, please solve this issue either replace AC machine or make correction if required any.
Regards
Sunny Mahendru
RZ-112 A block Nursingh garden
.near Tilak nagar new Delhi 110018.
[protected]/[protected]
In reference to complaint No.[protected]made by phone), I would like to draw your attention.
- I purchased 1.5 Ton Split AC in May (last month) only. but installed on 3rd June.
- I found a major problem that THE AC WAS NOT PROVIDING ANY COOLING.
- I made a complaint on 04th June.
- On 05th June Morning, A Voltas technician came, he checked & advised to attach a Stabilizer for the COOLING.
- On 05th Evening, we attach a Stabilizer with the AC. But NO COOLING FROM AC.
- On 06th June Morning, the Voltas technician came again. He checked. BUT NOW HE SAID THAT ""THE AC WON'T COOL MORE THAN THIS & Stay with this.""
- On 6th evening, I called again to Customer Care. They told me that 1 of their Senior will call me regarding this matter. BUT NO RESPONSE FROM CUSTOMER CARE.
** IT IS VERY DISAPPOINTING & SURPRISING THAT, EVEN AFTER 2 HOURS WITH RUNNING AC AT 16 DEGREE CELSIUS IN A 10x10 SMALL ROOM, WE ARE SWEATING WITH HEAT & SUFFOCATION. **
[DOES NOT VOLTAS HAS SOME SENSIBILITY FOR THE NEW CUSTOMER LIKE US OR
DOES NOT VOLTAS HAS BETTER & QUALIFIED TECHNICIAN OR
HAS VOLTAS'S PRODUCT GET DEGRADED THAT 1.5 TON AC CANN'T COOL EVEN 10x10 ROOM]
Please look into this matter URGENTLY & Keep me updated every moment.
Looking for your prompt action.
Regards:
Abhishek Verma
([protected])
- I purchased 1.5 Ton Split AC in May (last month) only. but installed on 3rd June.
- I found a major problem that THE AC WAS NOT PROVIDING ANY COOLING.
- I made a complaint on 04th June.
- On 05th June Morning, A Voltas technician came, he checked & advised to attach a Stabilizer for the COOLING.
- On 05th Evening, we attach a Stabilizer with the AC. But NO COOLING FROM AC.
- On 06th June Morning, the Voltas technician came again. He checked. BUT NOW HE SAID THAT ""THE AC WON'T COOL MORE THAN THIS & Stay with this.""
- On 6th evening, I called again to Customer Care. They told me that 1 of their Senior will call me regarding this matter. BUT NO RESPONSE FROM CUSTOMER CARE.
** IT IS VERY DISAPPOINTING & SURPRISING THAT, EVEN AFTER 2 HOURS WITH RUNNING AC AT 16 DEGREE CELSIUS IN A 10x10 SMALL ROOM, WE ARE SWEATING WITH HEAT & SUFFOCATION. **
[DOES NOT VOLTAS HAS SOME SENSIBILITY FOR THE NEW CUSTOMER LIKE US OR
DOES NOT VOLTAS HAS BETTER & QUALIFIED TECHNICIAN OR
HAS VOLTAS'S PRODUCT GET DEGRADED THAT 1.5 TON AC CANN'T COOL EVEN 10x10 ROOM]
Please look into this matter URGENTLY & Keep me updated every moment.
Looking for your prompt action.
Regards:
Abhishek Verma
([protected])
MY REGISTERED NUMBER:[protected]
ALTERNATE NUMBER: [protected]
I bought a Voltas 2 ton Split A.C with Model No. 243Cya . I bought it on 14th june 2015. It was installed on 15th june 2015. It stopped cooling just after 3 days of installation. I had made complaint also then technician also visited and said that there is no problem with the machine . There might have been some problem with electricity fluctuation. Then he just got away. The complaint again occured the same day at night.. Thus the technician also visited the next day again and again said that the machine is O.k..Again the same problem occuring today i.e 23rd june 2015. I have made a complaint with number [protected]. If your technician is not able to find the problem with the machine then in that case i want my machine to get replaced otherwisse just take your machine and refund me my money. Now i am not going to sign my complaint copy . And i am also going to file a case aginst you if my complaint would not get resolved .
ALTERNATE NUMBER: [protected]
I bought a Voltas 2 ton Split A.C with Model No. 243Cya . I bought it on 14th june 2015. It was installed on 15th june 2015. It stopped cooling just after 3 days of installation. I had made complaint also then technician also visited and said that there is no problem with the machine . There might have been some problem with electricity fluctuation. Then he just got away. The complaint again occured the same day at night.. Thus the technician also visited the next day again and again said that the machine is O.k..Again the same problem occuring today i.e 23rd june 2015. I have made a complaint with number [protected]. If your technician is not able to find the problem with the machine then in that case i want my machine to get replaced otherwisse just take your machine and refund me my money. Now i am not going to sign my complaint copy . And i am also going to file a case aginst you if my complaint would not get resolved .
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