[Resolved] Voltas Ac - Khosla Electronics - Garia — defective product sold and refusal to exchange- | |||
i purchased an voltus ac from khosla electronics , garia on 06th april 2010 , by cash rs 16200/- and thereafter after serious follow ups for 3 days my machine was delivered at my residense on 10th april '10 and people from voltus came to install the same on 11 th april , they opened the packing and it was found to be a damaged machine as the gas was not there due to transport damage and the front pannell was found broaken ,even then they installed the machine and it was not working . i informed the incident to khosla electronics as they have supplied me a defective one and they have refused to exchange the same sending the ball to voltus's court and i 'm facing the hazards of spending rs 16200 and begging at all ends for proper justice Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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sir
voltas
Dear
On may 2014 i buyied a ac of voltas from snapdeal. I have discovered that the AC has the problem fan noice very much
The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you are in breach of contract I am entitled to have the AC has been replaced and I would request that you confirm that you will do this within the next seven days.
I also require you to confirm whether you will arrange for the AC to be collected or will reimburse me for the cost of returning it.
I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of this letter.
Yours faithfully,
ashish gahlot
[protected]
vpo mitraon 235, n.delhi 110043