[Resolved]  Voltas — Poor Service

I am a TATA employee and I have bought Vertis elite 1.5 ton split AC from "Sri Maruthi Aircon, Saligramam, Chennai" on May 2009. Installation was done by 2 young guys who are inexperienced and did a very worst installation. I again fought with that agency and they corrected the installation.
Within a months time, i have a water leakage inside the room. On complaining to voltas they again send inexperienced service persons from the same Maruthi Aircon, he did some adjustments and went off without even checking and we kept on calling again for 5-6 times in this 4 months. This time i requested for a senior service technician and he detected that the cooling unit has to be adjusted and he wrote that in the service report and went off saying that someone will come and do ot. Again no one responded for 4 days, upon calling them one person came without any tools and he said that he had not brought any tools and assured that he will come again but as of today no one turned up. This makes us really frustrating and i am sure i will not recommend this TATA product to anyone because of this worst service. Does voltas have such bad dealers who does not care off their customers?