[Resolved]  Voltas — BREACH OF CONTRACT

DEAR SIR,

I WOULD LIKE TO BRING TO YOUR NOTICE THAT WE ARE FACING A PROBLEM WITH VOLTAS LTD AND THEIR WRONG COMMITMENTS. THE COMPLAINT IS AS FOLLOWS:

1. ON[protected] M/s. SRI COMFORT SOLUTIONS,AUTHORISED DEALER FOR VOLTAS AIRCONDITIONERS AND KRISHNA PRASAD,SALES MANAGER,VOLTAS LIMITED(AIR CONDITIONERS DIVISION)-VIJAYAWADA HAVE VISITED OUR OFFICE AND GAVE A COMMITMENT THAT THEY WILL PROVIDE 30.75TR OF DUCTABLE A/C FOR OUR FUNCTION HALL WITH COPLAND COMPRESSOR.DESCRIPTION OF THE PURCHASE ORDER ENCLOSED WITH THIS MAIL.

2. A CHEQUE OF INDIAN BANK NO.896020 DATED[protected] FOR Rs.1,34,100 (AS 30% ADVANCE) IN FAVOUR OF VOLTAS LTD WAS ISSUED FOR THE SUPPLY OF ABOVE MATERIAL. THE CHEQUE WAS FORWARDED TO REGIONAL OFFICE, HYDERABAD.

3. ON[protected], BOTH THE DEALER AND COMPANY EXECUTIVE(BOTH VIJAYWADA AND HYDERABAD) INFORMED US THAT THEY ARE UNABLE TO SUPPLY THE COPELAND COMPRESSOR.THEN WE INSTRUCTED THEM TO REFUND OUR CHEQUE WITH IMMEDIATE EFFECT.BUT THEY ENCASHED THE CHEQUE WILLFULLY.

4. BY THIS WE CAN UNDERSTAND THE PRODUCT KNOWLEDGE OF THE REGIONAL AND AREA SALES MANAGERS IN VOLTAS PRODUCTS.

5. SINCE THEN VOLTAS COULD NOT SUPPLY THE ORDERED MATERIAL AND THEY ARE NOT REPSONDING TO ANY OF OUR COMMUNICATIONS.ALSO THEY HAVE NOT GIVEN ANY WRITTEN CONFIRMATION ABOUT THE INABILITY TO SUPPLY THE ORDERED MATERIAL.

HENCE, WE DEMAND COMPENSATION FOR THE TIME DELAY IN EXECUTION, IMPROPER RESPONSE AND WRONG COMMITMENTS WITHOUT PROPER INFORMATION FROM VOLTAS LTD AND AUTHORISED DEALER.

THE FOLLOWING ARE THE CONTACT NUMBERS OF THE CONCERNED PEOPLE.

KRISHNA PRASAD,SALES MANAGER,VIJAYAWADA-[protected].
KRISHNA PRASAD,AREA SALES MANAGER,HYDERABAD – [protected].
M/s. SRI COMFORT SOLUTIONS ; BHARAT – [protected].

KINDLY DO THE NEEDFUL AT THE EARLIEST.

REGARDS

T.RUPESWARA GUPTA.
SRI RAJA NIVAS,
11-15-5, VINNAKOTA VARI ST.,
VIJAYAWADA - 520 001.
MOB: [protected]