Voltas — New AC defective
Dear Mr. Ishaat Hussain & Mr. A Soni
I bought a VOLTAS Window AC yesterday (22.06.2010) from M/S Anand Electroniks, Kalkaji, New Delhi, who is an authorized dealer for Voltas products. The model in 1.5 Ton Voltas Vertis Platina (3 star rating).
But I was shocked to find that after completing all the installation works, the AC is not working. The fan which is supposed to blow the cool air is not working at all.
After trusting many of my friends and colleagues, I chose to buy Voltas product. But the product quality is not at all good. First time not working. This is really disgusting. I do not know how the products are manufactured at your manufacturing plant. This is the worst investment of my life that I have ever done. Moreover, your service engineer has also not attended inspite of my case being taken on the top most priority.
Please check your product quality first & provide me with an OK AC. I hope you understand the term "OK".
Vivek R. Talukdar
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+91 22 6665 XXXX
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033