[Resolved]  Vriti Infocom Pvt Ltd, Noida / Reliance Data Card — reliance data card could not be activated

Dear Customer,

This is as per our telecon,

Your Reliance data card is terminated due to address verification and your out standing bill is Rs 293 so kindly pay this amount and send your documents so that we can send your device for re-provisioning to Reliance team.

Regards
Muniraj Chauhan
Vriti Infocom



On Sat, Jan 29, 2011 at 5:21 PM, RAKESH KUMAR DUBEY <[protected]@yahoo.co.in> wrote:

DEAR SIR,
I AM AFRAID TO WRITE THAT EVEN AFTER ONE WEEK THERE IS NO RESPONCE FROM YOUR SIDE WHEN CONTACTED YOU MR RAHUL MOB.NO.[protected] INSTEAD OF REFUND (AS MY DEMAND IS) HE DEMANDED RS 294/- MORE, PL LOOK INTO THE MATTER URGENTLY TO AVOID US TO TAKE UP THIS MATTER HIGHER.
REETA RAKESH DUBEY
From: Sumith Surendran <sumith.[protected]@vriti-interactive.com>
To: Reliance Care <reliance.[protected]@vriti.com>
Cc: RAKESH KUMAR DUBEY <[protected]@yahoo.co.in>
Sent: Fri, 21 January, 2011 7:17:39 PM
Subject: Re: Reliance Netconnect

Needs to be checked and reverted urgently.


Regards
Sumith Surendran
Team Leader - Customer Support
Vriti Interactive








On Fri, Jan 21, 2011 at 7:12 PM, RAKESH KUMAR DUBEY <[protected]@yahoo.co.in> wrote:

To,
Vriti Info com Pvt. Ltd.

Respected Sir,
This is to bring to your knowledge that we have Reliance Netconnect Broadband Device the No.[protected] Purchese Dt.27.12.2010
It is not working since two days after it was launched.
mr.Jaiprakash has not yet verified the address of device becouse of which I am unable to restore it.
I do not wish to continue with your services anymore as I am not satisfied with your services and it comes to me as an harrasenment for complaning it again and again.
So please take away your device as soon as possible and refund my amount rs.1900.00 immediately.
Thainking you
Reeta Rakesh Duney

Dear sir i have recieved a call from the reliance call center for a 3G GSM sim card, i have order 4 sim cards and in return the executive Mr atul Sharma promised me fancy numbers [protected] & [protected] and asked me to pay Rs 1600/- with a collection agent Mr Mohd Ali, i have a word with Mr Naseer Baig who is the incharge in local head office in Hyderabad before i gave the money to the collection agent, i have calling the call center agent since yesterday they r not bothered to talk to me either lifting my call, i want to give a complaint in the Police station and i have the evedience of commitment made by the call center executive recorded in my phone.kindly please respond immediately

my mobile number [protected], hyderabad

I have taken a connection of Reliance GSM 3G postpaid on[protected] but it is not activate now when i call to Diksha ( executive of Vriti) he is not responce my call so what can i do for that please call on this no [protected][protected]MY CONNECTION NO IS-[protected] NAME OF SHYAMAL BERA

I have purchased a reliance 3G GSM postpaid connection from Vriti on 22.01.11but till date it is not active when i call to diksha on [protected] she is not reponse so what can i do for this.pls call me on [protected]

I very much agree for this instance, exactly the same thing is happened with me, 7 days past & I still cant use the service. - Reliance Data card.

Vriti infocom just sucks, I think they have a company to fool people, bledi beggers & also reliance is helping them.

For Reliance: Please kick them, Why r u spoiling ur name.

my 3g sim not activat


call-[protected]

Hi All,

I am Surendra Nathan From Delhi i have taken a connection from vriti infocom,
Mr Sonal called me regarding relliance data card he gave me his persnol mobile no as well as-[protected],
they promissed me that device will activate within 3 hour but after three days also device is no hasbeen activated


please do somethink


Thanks

VRITI INFOCOM PVT LTD — Complaint against Tata photon data card

I asked for a Tata Photon Data Card, which was delivered to me on 28.02.2011. I submitted the money along with my photograph and copy of I card which the agent said was mandatory When I asked the man who came to deliver this to show me the company ID proof he did not have it. I asked to speak to the marketing person, Rituraj who had talked to me earlier. Rituraj said that this man was only a delivery boy so he did not have any ID card.

I next asked him to activate the data card. I was informed by the delivery person that it would be activated only after 2 hours. After 4 hours when I tried to activate it, I found to my dismay that it still had not been activated. I called up Rituraj, who did not respond to my calls. I made numerous calls on his mobile for 2 more days but he did not answer these calls nor did he callback. When I called on their landline number I was informed that either he was on leave or on field. I left messages for him to call back still there was no response.

I then called the Tata photon call centre, who logged my complaint (no[protected] and informed me that I would get a resolution within 48 hours.

I next visited the service centre mentioned in the Olive service centre manual provided to me. These people told me that the device was faulty and needed to be replaced. I returned and called the call centre who informed me that the services had not been activated as the agency had not forwarded my papers to them and was told to call the agency. Patiently I explained that they are not responding to my calls. My details and those of the agency were taken and I was told they would get this resolved. This time I did receive a call from one of their agents, Ankit, who tried to troubleshoot. But the device did not respond. The phone got disconnected (or was disconnected?). I tried calling back on his mobile number and agency's landline number but there was no response.

Four days after payment, I am still without a connection and feeling extremely frustrated. Nor only have I lost a lot of time but also mental peace, not to mention my money.

WILL SOMEONE ADDRESS THIS COMPLAINT URGENTLY SINCE I AM SURE THIS IS NOT A DIFFICULT PROBLEM TO ADDRESS AND RELIEVE ME OF MY STRESS. COULD AN AGENT COME OVER AND HELP ME INSTAL THE DEVICE? ELSE PLEASE REFUND MY MONEY!!!!

I AM DILIP SINGH . MY MON NO [protected]. I PURCHASE TATA PHOTON DATA CARD . I PURCHASE TATA PHOTON DATE 15/02/2011 . BUT THIS TATA PHOTON DATA CARD NOT CONNECT IN MY LAPTOP . SO PL REFUND ME 1800 Rs. I SEND TWO TIME E MAIL TO Mr VISHWAS .AND CALL ALSO. Mr VISHWAS MOB NO [protected].Mr DINESH MOB NO [protected].Mr SAILESH MOB NO[protected]. THIS THREE MOB I CALL BUT THREE GUY NO REPLY ME . MY VIRITI BILL NO:7041. AND TATA PHOTON CUSTOMER APPLICATION FORM NO : MHMUM[protected].PL REFUND ME 1800 Rs .BECAUSE AFTER ONE MONTH NO REPLY WICH DATE VRITI GIVE ME 1800 Rs

Hi all,

The are not position to service the customer and also how to commite to the customer also dosnt know meens beeter they can go for any local market, simply wasting time with their midem when will get connect?????????????????????????

To All the Victims of VRITI INFOCOM,

I'm also one of the victim of fraud company Vriti Infocom based, Noida after buying TATA photon data card and its still not activated even after a week and I want to request all the victims to lodge a FIR compaint against this company and also a written complaint in Consumer court for such a fraud company.

Those who wants to lodge a complaint can send a mail to me with their detailed case so that I can make a strong legal case against this company.

Reach me at [protected]@rediffmail.com.

With regards,
Vikram Patel

mob no:[protected]

Vriti Infocom Private Limited — Reliance Data Card

I Brought a Data Card of Reliance from Vriti Infocom Private Limited. After 5 days it s Disconnect, I try More Than 100 times to connect in Vriti Infocom Private Limited. Bt i dont get any responce. so Vriti Infocom Private Limited is a Froud Company

YES I M AGREE THE VRITI FIRM IS NOT RIGHT AND NOT UPTO HIS PROMISE AND IS FRUAD COMPANY PLEASE DONT PLACE ORDERS IN VRITI ... BEWARE FROM IT ...

Vriti infocom Pvt. Ltd — Reliance data card

DEAR SIR,

I HAD PURCHASED RELIANCE NET CONNECT MONTH OF JULU 9TH 2011. IT HAS BEEN DELIVERD BY VRITI INFOCOM PVT LTD CHENNAI -BRANCH AND PERSON NAMED RADHAKRISHNAN AND CASH RS.1400/-COLLECTED FROM ME BY NAVEEN WHO IS WORKING IN THE SAME COMPANY.

I HAD TRIED MANY DAYS WITH RADHAKRISHNAN AND BHUMITRA(NOIDA BRANCH) FOR ACTIVATE RELIENCE DATA CARD. MORE THAN 15 DAYS WE HAVE BEEN FOLLOWING FOR THE ACTIVATING DATA CARD. FINALLY THEY SEND ONE NETWORK ENGINEER TO MY HOUSE TO CHECK THE PROBLEM.

THANK GOD, WE GOT THE INFORMATION THAT "NETWORK COVERAGE IS NOT AVAILABLE IN THE AREA" WHICH WAS CHECKED AND ADVICED BY JAGADESH FROM RELIANCE NETWORK SUPPORT ENGINEER . HE INFORMED TO ME THAT " PLEASE COLLECT YOUR CASH FROM VRITI INFOCOM PVT LTD AS THERE IS NO NETWORK COVERAGE FROM YOUR AREA.

SO FOR I HAVE BEEN TRIYING WITH BHUMITRA AND RADHAKRISHAN AS WELL AS RELIENCE CUTOMER SUPPORT. NOBODY GIVING ANY RESPONSE. NOW NOBODY RESPONDING MY MOBILE. AS SOON AS I CALL FROM MY PHONE THEN THEY DISCONNECT LINE.

PLEASE ADVICE , WHAT ACTION CAN TO BE TAKEN FOR THIS ISSUE.

COMPANY : VRITI INFOCOM PVT. LTD
RECEIPT NO : 13743
AMOUNT : RS: 1400/-
DATE : [protected]
PERSON CONTACT: BHUMITRA(NOIDA), RADHAKRISHNAN(CHENNAI)
DATACARD NO: [protected]

Regards
Thiru
[protected]

I had order one Reliance Data card through your agency at the time of placing you people were talking nicely but it is still not activated and when i am calling your number you people talking rudely with your customer, this is the way you people handling your customer

what type of people working in your office who do not have manners to talk with customer

I hope next time i will not interested to buy from Reliance

first of all your people don't carry the receipt and giving them cash which is risky i don't understand what basis people will trust on you

I have no words to say anything just to unhappy with your services which is totally unacceptble

My mobile # [protected] i am accepting some seniors will call me

Data card # [protected]

if you can't solve my problem then get back this your product and refund my money else...

vriti infocom and reliance data card — Connectindia ( Vriti Infocom) are cheaters and frauds .

Connectindia ( Vriti Infocom) and its employess are cheaters and frauds .



Below are reasons

1) never give correct info about the product
2) never meet the commitment as discussed over phone.
3)Nevr pickup the phones even if call hundred times to them once order is placed.
4)Before order is placed they will do hell lot of promise that we will give u home delivery within 2hrs of time and post delivery the card will get activated within 2hrs , 3d,2n Goa holiday voucher and will help you from delivery till activation.......

but once the order is placed....... then they show there real faces............ never pcickup the call nor they reply to any mails.....

This is really frustrating and unprofessional ....... same is applicable to all organization who has joined hand with this company for selling there product

I ll never ask any to buy from this unprofessional and cheater company.

Hi RCOMcare,

Corrected

My contact No:- [protected] / [protected]

vriti infocom — Reliance Data card

I have made a payment of 1299 for reliance data card to vriti on 27.9.2011 but till now they have not confirmed the same, could you please advise how the money can be recovered from them

Still no update