[Resolved] Whirlpool 1 Ton Split Ac — BIG BAZAAR: Non delivery for Bill no-T24/22478 dtd 19/04/2010 | |||
I paid an advance of Rs 19890/- on 19th April 2010 vide Bill no -T24/22478 for a Whirlpool 1 Ton Split AC.I was assured that it would be delivered within a week.But I am still awaiting the delivery. I called up the shop at JL Nehru Road Kolkata . I have registered a complaint ( no. 53767 dated 1st May 2010). Inspite of all that the product has not reached me yet If at all there was any likelihood of delay , i should have been informed about this at the time of purchase.Same was not done. I feel cheated and harrased.I have a gut feeling that there is an absence of any mechanism which deals with Customer inconveniences.Future retail is a big organisation. In this time of cut throat competetion, for its survival its essential they must look into Customer related problems. I request you to take action against all those who are responsible of all the hardships i have faced till now OR Make arrangemnts for the refund of the amount with interest to me after cancellation of the order placed by me. Sunil Kumar Singh D29 Sanghati Pally Garden Reach Kolkata-24 Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
Whirlpool 1 Ton Split Ac — Poor service support
I bought a 1 ton Whirlpool split AC from Viveks at Purasawalkam, Chennai on 17th April 2007(Bill No: [protected]). Even before four months, there is a noise coming from the in-door unit. I was unable to use the AC because of the high pitched noise. So I called up Vivek service centre on 7th July and was informed that it will take 72 hours to attend to my complaint. I was shocked that for a machine that was only 4 months old and well within warranty a customer should wait for such a long time period. Even after 4 days of my complaint they have not attended to the repair which is highly disappointing.Hope you will be able to do something about it.
Yours sincerely
S. Raja Samuel