[Resolved]  Whirlpool — Poor customer service

Whirlpool — WORST EVER SERVICE

COMPLAINT NO:HD[protected]
IT HAS BEEN REGISTERED ON[protected]
RIGHT NOW THERE IS NO RESPONSE TO COMPLAINT. WE HAD A BRIEF CONSERVATION WITH KARTHIK IN CHARGE
FOR THE CASE. HOW SWEET HE IGNORES. BUT YOUR FORCING CONSUMER TO TAKE STEP WHICH IS NOT PROPER TO TAKE
ANY ACTION REGARDING COMPANY.
I HOPE YOU MAY UNDERSTAND THE PAIN OF CONSUMER FOR OTHER CUSTOMER IN FUTURE.

Whirlpool — low cooling

my refregirator is not cooling in lower area. Cooling is found only on upper parts. Whirlpool model No. S S 26-B/2009, volume storage-225 Ltrs

My name is D Moitra, I am working as Inspector/CISF in CIS[censored]nit, ,BHEL Hyderabad, Quarter No. 3025/C, CISF Colony, Old MIG, Near Bichha Reddy Sweets.

My contact No. is [protected]

Yes, their escalations DO NOT work. That assurance is only used to somehow end the conversation and hangup the call...They sais someone from escalation team will call me ...but I received an SMS later saying that I refused to pay !!!

Their service engineers are more like Salesmen who try to sell you washing powder(that costs Rs800 !!!) and other whirlpool products. They are not fit to repair the machines.

To
Manager,
Whirlpool.

Outdoor Unit :
Model Code 12683
Serial No:CNA[protected]
1 ton Chrime 3 silver (n) (SAR 13k31C0)

Indoor Unit:
Serial No:CNA[protected]

I have bought the above items from Big Bazaar Express Avenue on 26 th May 2012. I was told it would be installed on 27th May. I received calls from Whirlppol (Gayathri & Sahil) on 27th stating they would check & revert if it can be installed on Sunday. After that till now I have no communication from Whirlpool. They didi not install on Sunday or Monday. They were not even picking up the calls. It is not installed till now (28th May 10:00 PM). Is this the level of service expected when the customer pays 25000? If this is the attitude even before installation what if after service is also required? Totally dissatisfied with this level of attitude.

Whirlpool — Out of order

We have bought on whirlpool 20L grill galaxy MWO elec. MC-11776i (MH) / color : nonme / Size code : 100/SKU.

This product is under warranty and not working.
Please take action from end.

Priya Mohare
[protected]
[protected]

Whirlpool — Fwd: m fed up of our service department

ac was servuced by company which spoiled the cooling and now we are complaning .
and we are not getting proper response

Whirlpool — defective ac not been replaced

defective whirlppol ac not been replaced. ahuja elex , vijayanagar , kanpur, or service centre people or the company itself is cheating me

noorin khan

i agree

Whirlpool — whirlpool refrigerator

Dear Sir/Madam
I have purchased whirpool refrigerator 30 Elite 5 years back. the inside back wall of refrigerator fills with water, the service technician from whirpool authorised service centre (complain no. PT[protected]) visit my place twice but they fail to resolve my problem. technician said this is manufacturing fault and cant be resolved.The fault was very small at the time of purchase i couldnt make it out at that time,but after 5 years now the fault is turn into big shape water is storing at the back of the refrigerator inside the puf, i called the service centre as mention above but fail to resolve the problem now they are saying they will replace the refrigerator with new one,but they have a condiion they are just giving 50% of my refrigerator price value and saying they will replace the refrigerator with the model what i will chose in whirpool, rest of the amout i will have to pay for the new refrigerator. The amount they are asking to pay is more than the market price of the refrigerator which i chose in whirpool for replacement of new one.neither they are allowing me to migrate in another company.they are not ready to give any compensation of it. sir please help me in this.
Complain no. :PT[protected]
Name:Abhishek Kumar
Email:abhishek.kr.[protected]@gmail.com
contact:[protected],[protected]
Address: west rajiv nagar,
road no.24
Patna-800024
Bihar

Whirlpool — Problem in Microwave oven Magicook 20C

I have taken Whirlpool M/Oven in Dec'2010. Few days before suddenly heavy smoke was coming from oven. My Model No.[protected]
SN.-CNC[protected].

Perhaps problem in transformer. Kindly sens some one. What will be the price.

I have taken Whirlpool M/Oven in Dec'2010. Few days before suddenly heavy smoke was coming from oven. My Model No.[protected]
SN.-CNC[protected].

Perhaps problem in transformer. Kindly sens some one. What will be the price.

Whirlpool — Part not replaced under warranty

Dear Sir,

I have purchased Whirlpool refrigerator 2 years back and have signed for extended warranty.

One month back the refrigerator did not function and I have logged a complaint Number .MB [protected] with customer care. The engineer visited 4 times so far and could not identify the problem.

I have logged email complaints to the company and I get standard response of the problem will be solved in 2 days. But this promise have been broken for several times now and the refrigerator is not being functional.

I have undergone severe mental stress due to this as the essential medicines, food items, imported dry fruits etc that I have been storing is no more possible.

I am also not getting a concrete answer form Whirlpool as to how they plan to complensate this loss and by when the problem will be rectified.

I request you to hear this petition and take necesary action against Whirlpool India.

Regards

Srinivasan

Whirlpool — long pending service call

I have logged complaint regarding my whirlpool microwave on 7th February 2013. on 14th Feb 2013, engineer came and took out the affected part. Till date no replacement no status. when i called i came to know part is not available with company and whenever available till that time we need to wait. is this way this company is working. Very bad experience.

Regards
Gouri

Whirlpool — Better to avoid Whirlpool Fully Automatic Washing Machines

I brought Fully Automatic Washing Machine Sr No: INB[protected] wthin warranty period, Board Changed 3 times, Water pipe changed 2 times and lot of Small complaints also. Poor Customer support from Whirlpool and Service Centre Kottayam, Kerala are Worst service. Better to avoid Whirpool Muhammed Sajeed

Whirlpool — Don't buy Whirlpool Washing Machine

I brought Fully Automatic Washing Machine Top Loading wthin warranty period, PCB Changed 3 times, Water pipe changed 2 times and lot of Small complaints also. Poor Customer support from Whirlpool and Service Centre Kottayam, Kerala are Worst service. Better to avoid Whirpool Muhammed Sajeed

not cooling and compressor problem it gets heated

ganeshnagar telephone colony malkapur dist buldhana ||| taluka:::::: malkapur

not cooling and compressor problem

ganesh nagar telephone colony malkapur dist... buldhana taulka ;;;; malkapur

Service Request Not completed

My complaint no: SR No: CN[protected] given on 7/3/2015. Not yet solved. Also nobody pick the toll free No from yesterday evening to till now. Pls advice me to solve the same.