[Resolved] Whirlpool — replace of door | |
This is regarding the request to replace the door of my whirlpool refrigerator . I have put a complaint in the call centre dated and complaint no. are mentioned below 3/8/09 – DL[protected] 4/8/09 – DL[protected] 29/8/09 – DL[protected] Details of the product : Whirlpool Genius Steel Model No. : 9126 Capacity : 180Lt Chasis No.:[protected] My concern is that I have been told every time from the call centre that the total costing to replace the part(door) will cost aprox. Rs.2800/- (cost of the part – Rs.2600/- and Rs.221/- for visiting charges or labour charges ) .But now why the person from the service centre is asking for more ie. Door cost is 2800/- and labour charges 225/- . moreover whenever I call at the customer care thay quote different rates . Service centre Incharge - Rajeev Gupta / Sidhartha Gupta (contact No. is[protected] Executive - is Sanjay Saini Whereas as I came to know that labour charges are negotiable but they are asking from me. I have been harassed for the last for the last one month . Pls look into the matter and get the query resolved at the earliest and guide me how to go about it Waiting for your prompt response Thanks & Regards, Deepak Bagasi # [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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