Whirlpool — improper service | |||
Whirlpool customer care provides the worst customer service. On 7th of Nov 2012 i've complained about my washing machine that the spin tub is not working.The technician has visited my place on 17th of Nov 2012 i.e; after 10 days of the complaint.Inbetween i received msgs that from cust care tht d door is locked which is false. When the techinician came, he just opened the back part of the machine and couldn't understood what d problem is and sat idle for 5 mins. then he declared that the problem would be with the lid or the timer or the motor where he was not sure. He said that he would visit us and replace the part (which part unknown) and solve the issue. but no one turned up till today i.e; 22nd Nov 2012. More over my machine is in Warranty. and there is no update from the customer service also. SR Number:HD[protected] and service engineer is SRIRAM and cust rep is SWARNA. Was this information helpful? | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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