[Resolved]  Whirlpool India — machine not working

I am fully agreed with him. Worst Service for Whilpool product. I have also washing machine getting problem from the first day. I have called number of time to the custome care for my complaint but didn't get any response from Service Center Indore. I asked the phone number or address of Service Center from Customer Care but they didn't tell me.

Sir,
It is a matter of sorrow that after several times complain through e-mail in your website/e-mail ID, I have not got any reply from your end. Basically this type of harassment was not happened in my life previously. Again I am strongly complain against your authorized service center M/s - Zen Service of BF-4, Rajarhat Road, Baguihati, Kolkata-700059, Near Arati Cinema, Ph. No. 033 –[protected]/[protected]. His conduct/behavior with the customer and as well as workmanship is very bad.
Again I am telling you that please replace the refrigerator by a new one. Because I don’t want any repair further again. Otherwise I will force to purchase another refrigerator. I hope after viewing all the facts you will sure replace my refrigerator.
Again I am furnishing my details for your reference. I strongly complain against your service after selling a product. Hope that after viewing all the facts you will take necessary action immediately and replace the same with a new one, so that I can relief from this problem forever & my family peace which was disturbed for the same may return and fulfill with happiness as was in past.
I would like to draw your kind attention that I am Sri Sanjib Kumar Deb, a govt. officer of Sports & Youth Services Department, Govt. of W.B. (Ph. No.[protected] Res. & M. No. [protected]) have purchased a refrigerator (250 ltr, Mastermind Elite, C/N No. CTV/2568/07, Sl. No. INAO[protected] from Capital Electronics (V.I.P.), (Unit of Anand & Co. Electronics Pvt. Ltd.) of P-161, V.I.P. Road, Sch. VIIIM, Kolkata-700054, Ph. No.[protected]/7098/[protected] on 28.07.2007.
In this connection I want to state that, last few months on & from January, 2008 I am facing such a problem by this fridge/refrigerator which was not happen in my life previously and at the same time my family peace is also disturbed by the same. I have reported all the facts/problems minimum (10-15) times to Capital Electronics as well as local authorized service center named Zen Service of BF-4, Rajarhat Road, Baguihati, Kolkata-700059, Near Arati Cinema, Ph. No. 033 –[protected]/[protected] and they also visited my house minimum 10 times and after repair of each time they have told that “Sir it will not create any problem in future, if again it will happen we will replace the same with a new one”. But, unfortunately, I am facing the problems till now and getting no service for your branded production refrigerator. I have told minimum 100 times to Capital Electronics as well as local authorized service center that please replace the same, but I am fully hopeless regarding your service after sale of any product. In this modern generation no family can live without a refrigerator, whereas my family is living without refrigerator during a long period (more than six months). I am very much anxious and at the same time helpless also regarding the same matter.
Under the circumstances you are requested to take necessary steps so that I may escape from that problem forever and if possible please replace the same fridge by a new one. Treat this case as an extremely urgent.
Hope to receive your help & co-operation against your service which will also carry the good-will of company.
Thanking you,
Yours faithfully,
SANJIB KUMAR DEB
Sub-Asstt. Engineer (Electrical)
Sports & Youth Services Deptt. (Sports Wing)
Govt. of West Bengal

Dear sir,

My name is Arun from sevvapet (tiruvellore district - Tamil Nadu).
On 23.02.2009 (Monday) we are bought a new whripool white magic 1-2-3 650D washing machine from your retailer shop located at ambattur (Chennai- Tamil nadu). I request you to arrange a suitable TAP for your inlet pipe. All the companies are doing the same mistake.Your default inlet pipe is not suitable for our TAP.


Thanks & Regards
Arunachalam

We have whirlpool 650d 1-2-3 sixth sense washing machine. It is not working properly. Kindly come and correct the same.

I bought a automatic (Top Loading) washing machine of whirlpool in the year 1993, when it was TVS Whirlpool and I used it upto 2006 without any problem and on 2007 again bought a automatic washing machine of Whirlpool till date no problem I admit the earlier machine was far more superior than the latest one and one thing more the machine makes too much noise. I have a whirlpool refrigerator 310l bought 2000, till date no problem. Till date means 10th Nov. 2009

I bought a automatic washing machine at Ambattur, of late the machine is screeching when in the spin mode. I am not able to locate service centers in the locality. I was wondering if i could get help.

whitemagic 123 650d
user guide

The service technicains in chennai are mostly underqulifed and their trouble shooting is getting worser by the day.My fully automatic wahing machine was detected with main shaft bearing problem and we were made to wait for nearly 15days as the bearing was not available .Finally the bearing arrived and the service rep who came to
fit the bearing found that bearing was not the problem and replaced a valve
switch that was the problem. After two weeks after this the machine is again not
working properly,

Hi I bought Whirlpool 650d two weeks ago, It is getting noise from background while it is spinning. I called to Bangalore customer care so many times but later I found that Bangalore does not have Whirlpool customer care, I was surprised to hear this from Senior Customer Care executive then I shoot an email to India help desk and they responded back to my email and sent an executive to my home. He tighten all screws and said the noise was decreased than before. But I found same problem in my next washing cycle. I totally upset with the Whirlpool product. I agree with above user comments that Whirlpool customer care is worst and dont go for Whirlpool in Bangalore especially. Thanks