[Resolved] Whirlpool India — Defective Machine | |||
I purchased a fully automatic machine model no.Professional sports from Reliance digital at Shipra mall on 08 Augest 2010 from the very first day machine showing F2 error on the digital screen. I compalined on whirlpool cutomer care and giving in writing an e mail on helpdesk. My complain registration no. is GB [protected]. Service engineer Mr. Shyam mobile no. [protected] visite my home and told that machine has serious manufacturing defect and it will be replace. But till today it is not replaced. I contact serval time in cutomer care [protected] and area Manager no[protected] and Mr. Ankit at [protected]. Now I am not satisfy the after sale service of whirlpool India and want my money back. For that today I contact to Reliance digital at[protected] to replace the machine with another brand. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Just two months back I had purchased whirlpool magic cook microwave family chef. Yesterday I was cooking rice but after seven minutes the turntable was cracked inside. I was surprised as I am using the microwave since 15 years. But unfortunately first time i hv seen like this problem. After that I had complained to customer service as per them they will charge the money for replacement. Money is not matter but your product quality is very poor. Today the engineer has come and he said that the turntable motor is defaulted. FYI I will not pay the money for replacement because what is guarantee of your any other part. I am also repeating that your product quality is very very poor. Just look into this matter and replace my microwave . After two months the basic part is defaulted that means the whole machinery is defaulted. I am requesting you kindly change the microwave with new otherwise you refund my money.
Thanks for your prompt reply.
Satya Mehta