[Resolved]  Whirlpool India Limited / Mastermind 280 L Refrigerator — NOT COOLING

Address:Tamil Nadu

BOUGHT THE REFRIGERATOR FROM CROMA ON 16TH MAY 2010. IT WAS INSTALLED ON 19TH MAY 2010. IT FAILED ON 23RD MAY 2010. COST OF REFRIGERATOR 16744 DOWN THE DRAIN.

AFTER THREE TO FOUR CALLS AND AFTER REPEATED ASSURANCES SERVICE ENGINEER IS YET TO INSPECT THE FAILURE.

FUNNY!!!!!!

HOW WHIRLPOOL HAVE A SYSTEM OF MONITORING SATISFACTION CODE (IS IT DIS-SATISFACTION CODE?).

THIS DESPITE AFTER HAVING BEEN ASSOCIATED WITH WHIRLPOOL PRODUCTS FOR THE LAST DECADE.

AFTER SEEING THIS INFO CAN WHIRLPOOL SENIOR MANAGEMENT SWING INTO ACTION TO STEM THE ROT THAT PERSISTS IN SUPPORT FUNCTION.
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Aug 13, 2020
Complaint marked as Resolved 
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I dont think anyone cares at Whirlpool. Spent 3 hrs trying to reach the Corporate Office to brief them of a complaint that has not been resolved as yet. The phone is picked upo by vague people who do not have a clue about what you speaking and disconnect the phone.

That is service from Whirlpool!

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